Secure Remote Access

Developed by our partner, Acumera, AcuLink™ Services using Secure Access Service Edge (SASE) concepts, provides merchants and support technicians with PCI compliant remote access to insecure devices like ATGs and DVRs, as well as more sensitive endpoints, like the point-of-sale (POS).

AcuLink Services, available via Acumera’s PCI DSS compliant AcuVigil™ platform, enable:
⦁ Simple, one-click activation of remote sessions
⦁ Pre-defined, automatic disconnection of remote sessions
⦁ Authenticated, logged and secured ephemeral connections
⦁ Compliance with PCI DSS remote access requirements 12.3.8 and 12.3.9
⦁ Remote access of POS to accelerate service and reduce technician travel and expense
⦁ Compliant remote access to legacy devices like DVRs and ATGs

AcuLink Services support PCI DSS 3.2 requirements, including 1, 2, 4, 6, 8, 10, 11 and 12.

AcuLink Services Available

AcuLink Remote Access Service: Enables staff and third-party technicians to securely and remotely connect to POS, ATG, DVR and other inherently insecure devices.
AcuLink Verifone Remote Commander Access Service: Allows secure, PCI compliant connections between the Verifone Commander POS and the Verifone support infrastructure.
AcuLink Gilbarco Remote Passport Access Service: Allows secure, PCI compliant connections between the Gilbarco Passport POS and the Gilbarco technical support center.
AcuLink Artisoft Remote Prisma Acess Service: Allows secure, PCI compliant connections between the Artisoft Prisma POS and the Artisoft technical support center.
AcuLink Granbury Remote Thrive Acess Service: Enables AcuVigil users with appropriate permissions to securely and remotely access the Granbury Thrive POS system

Connect to the leading point-of-sale systems

Direct2Technology gives you simple, secure, and PCI compliant connectivity for remote support for Gilbarco Passport®, Verifone Commander®, and Artisoft Prisma.

ACULINK VERIFONE REMOTE COMMANDER ACCESS SERVICE

Connect quickly and easily to the Verifone support Infrastructure with simple one-click activation and deactivation of remote sessions. Automatic disconnect protects your Verifone Commander and keeps your remote sessions PCI DSS compliant.We’re a Verifone-certified Managed Network Service Provider (MNSP).

ACULINK GILBARCO REMOTE PASSPORT ACCESS SERVICE

Initiate remote access directly from your Gilbarco Passport or the AcuVigil Dashboard. Gilbarco customers get high-speed and reliable connectivity for POS support and updates.